TERMS & CONDITIONS
One Spa London
Effective Date: 01-01-2025
Welcome to One Spa London! These Terms & Conditions govern your use of our website and services. By accessing or using our website, booking appointments, or purchasing services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website or services.
1. About Us
One Spa London is a spa and wellness business located at The Circle Gym & Spa
Queen Elizabeth Street,
London
SE1 2JE, UK.
We offer a range of services, including but not limited to massages, facials, body treatments, and wellness therapies.
2. Website Use
2.1. Eligibility: You must be at least 18 years old to use our website or book services.
2.2. Accuracy of Information: We strive to provide accurate and up-to-date information about our services, pricing, and availability. However, we do not guarantee the completeness or accuracy of all content on our website.
2.3. Prohibited Activities: You agree not to use our website for any unlawful purpose, including but not limited to hacking, spamming, or distributing malicious software.
3. Appointments & Bookings
3.1. Booking Confirmation: Appointments are confirmed only upon receipt of a booking confirmation from One Spa London.
3.2. Cancellation Policy: We require at least 24 hours' notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.
3.3. Late Arrivals: If you arrive late for your appointment, your service may be shortened to accommodate other clients.
3.4. No-Shows: If you fail to attend your appointment without prior notice, you may be charged the full price of the service.
4. Payments
4.1. Pricing: All prices are listed in GBP and are subject to change without notice.
4.2. Payment Methods: We accept major credit/debit cards and other payment methods as indicated on our website.
4.3. Deposits: Some services may require a deposit at the time of booking, which will be deducted from the total cost of your service.
5. Health & Safety
5.1. Medical Conditions: You must inform us of any medical conditions, allergies, or disabilities that may affect your treatment before your appointment.
5.2. Right to Refuse Service: We reserve the right to refuse service to anyone if we believe the service may pose a risk to their health or safety.
6. Liability
6.1. Limitation of Liability: One Spa London is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
6.2. Personal Belongings: We are not responsible for the loss or damage of personal belongings brought into our premises.
7. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
8. Intellectual Property
8.1. Ownership: All content on our website, including text, images, logos, and designs, is the property of One Spa London and is protected by copyright laws.
8.2. Use of Content: You may not reproduce, distribute, or use any content from our website without our prior written consent.
9. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services constitutes acceptance of the updated terms.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
One Spa London
Email: info@onespalondon.co.uk
Phone: 0207 101 4009
Address: The Circle Gym & Spa
Queen Elizabeth Street,
London
SE1 2JE, UK
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Thank you for choosing One Spa London. We look forward to providing you with a relaxing and rejuvenating experience!
One Spa London